High Tech Electric Co. ("High Tech Electric," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We may collect the following categories of personal information:
We collect information directly from you when you submit a form, request a quote, schedule service, or contact us, and automatically through cookies and similar technologies when you browse our site.
We use the information we collect for the following purposes:
We do not sell your personal information or use it for unsolicited marketing without your consent.
By providing your phone number and checking the SMS consent box on our contact form, you consent to receive transactional SMS messages from High Tech Electric Co. These messages include appointment confirmations, technician dispatch notifications, and service updates.
Message and data rates may apply. Message frequency varies based on your service activity. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@hightech-electric.com.
We do not share your phone number with third parties for marketing purposes. SMS consent is not a condition of service or purchase.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. Cookies are small data files stored on your browser. We use:
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. We do not respond to "Do Not Track" signals at this time.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, provide ongoing services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer records related to completed electrical work are typically retained for a minimum of seven (7) years in accordance with New York State contractor record-keeping requirements.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, contact us at info@hightech-electric.com. We will respond within 30 days.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when submitting personal information online.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: